A buyer's 30 questions produced 478 citations. Established vendors took 49% of them and small providers' own sites took 43%.
Questions asked
30
Citations read
478
First-party share
43%
Third-party share
2%
Entry bar
30
Median cited site
54
The study asked 30 questions in three bands: 5 general, 15 medium and 10 specific. It used ChatGPT and Google organic results, with 1 run per question. That gave 478 citations on 173 domains.
A general question is like "best email verification tool". A specific one adds constraints such as catch-all handling, an API, pricing per verification or an integration.
Established vendors took 49% of citations and small providers' own sites took 43%. Forums and social took 5%, and third-party sources (directories, review sites and publishers) took 2%. The set is mostly vendors.
zerobounce.net, usebouncer.com and hunter.io are the vendors cited most, on 22, 13 and 11 of 30 questions. emailable.com is an example of a small provider. Publishers barely appear, and ecosystem.hubspot.com is the one cited most, on 2 questions.
The communities cited are reddit.com, youtube.com and linkedin.com, on 8, 3 and 3 of 30 questions.
| Type | Share of citations | Cited examples |
|---|---|---|
| Small providers' own sites | 43% | emailable.com (10 of 30), kickbox.com (10 of 30), millionverifier.com (8 of 30), mailtester.com (7 of 30), quickemailverification.com (7 of 30) |
| Established vendors and marketplaces | 49% | zerobounce.net (22 of 30), usebouncer.com (13 of 30), hunter.io (11 of 30), emailvendorselection.com (10 of 30), clearout.io (8 of 30) |
| Publishers and guides | 2% | ecosystem.hubspot.com (2 of 30), en.wikipedia.org (1 of 30), knowledge.hubspot.com (1 of 30) |
| Forums and social | 5% | reddit.com (8 of 30), youtube.com (3 of 30), linkedin.com (3 of 30), facebook.com (2 of 30), community.hubspot.com (1 of 30) |
With both engines pooled, own-site share is 29% on general questions, 41% on medium and 53% on specific. ChatGPT goes from 35% on general to 58% on specific. Google organic goes from 23% to 49%. Both engines cite small providers' own sites more on specific questions than on general ones.
Third-party share is small across the question types: 0% on general, 3% on medium and 1% on specific. The work here is in vendor and own-site pages. Directories matter little.
| Question type | Questions | Citations | First-party | Third-party | ChatGPT first-party | Google organic first-party |
|---|---|---|---|---|---|---|
| General | 5 | 77 | 29% | 0% | 35% | 23% |
| Medium | 15 | 237 | 41% | 3% | 43% | 40% |
| Specific | 10 | 164 | 53% | 1% | 58% | 49% |
| Both engines | 30 | 478 | 43% | 2% | 47% | 40% |
On all 30 questions the entry bar is 30 and the median cited site scores 54. On the first 4 questions alone the bar read 55.
Own pages get cited here, so the next step is to score a page with the free AEO checker on how easily an engine can quote it.
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